Terms of service

Terms of Service

Overview

This website is operated by House of Orange. Throughout the site, the terms “we,” “us,” and “our” refer to House of Orange. By visiting our site and/or purchasing from us, you engage in our service and agree to be bound by the following Terms of Service (“Terms”), including all policies referenced herein.

These Terms apply to all users of the site, including browsers, customers, merchants, and contributors of content.

Product Information

House of Orange specializes in handcrafted, fruit-based skincare, body care, and cosmetic products made with naturally derived ingredients. Our products are formulated with care using high-quality ingredients; however, individual skin sensitivities and results may vary.

We recommend performing a patch test before full product use. House of Orange is not responsible for allergic reactions, sensitivities, or misuse of products.

Health Disclaimer

Our products and statements have not been evaluated by the Food and Drug Administration (FDA). Products are not intended to diagnose, treat, cure, or prevent any disease.

Customers are responsible for reviewing ingredient lists prior to purchase. If you are pregnant, nursing, under medical care, or have specific health concerns, consult your healthcare provider before use.

Orders & Payment

By placing an order, you agree that:

  • All billing and shipping information provided is accurate

  • You are authorized to use the payment method submitted

  • Orders may be canceled or refused at our discretion

  • Pricing, promotions, and product availability are subject to change without notice

Shipping & Delivery

Please refer to our Shipping Policy for full shipping terms. House of Orange is not responsible for carrier-related issues including lost, stolen, delayed, or misdelivered packages once shipped.

Returns & Refunds

Due to the handmade and personal care nature of our products, all sales may be final unless otherwise stated. Refunds, replacements, or exchanges are handled at our discretion in accordance with our return policy.

Intellectual Property

All content on this website, including logos, branding, product names, product descriptions, images, graphics, and formulations, are the property of House of Orange and may not be copied, reproduced, or used without written permission.

User Conduct

You agree not to:

  • Use our products or website for unlawful purposes

  • Violate any laws or regulations

  • Attempt to interfere with site security

  • Reproduce or exploit any portion of the service without permission

Limitation of Liability

House of Orange shall not be liable for:

  • Any direct or indirect damages from product use or misuse

  • Allergic reactions or skin sensitivities

  • Shipping carrier errors

  • Service interruptions or website errors

Your use of our products and website is at your own risk.

Privacy

Your submission of personal information through the store is governed by our Privacy Policy.

Changes to Terms

We reserve the right to update, modify, or replace any part of these Terms of Service at any time. Changes will be posted on this page.

Contact Information

For questions regarding these Terms of Service, please contact us through our website contact page.

By using our website and purchasing from House of Orange, you agree to these Terms of Service.